Privacy Policy | How ScrapXtrade Protects Your Data

User Data Protection Commitment

At ScrapXtrade, we prioritize the confidentiality and safety of our community. This Privacy Policy details the exact types of operational data we gather, verify, process, and protect when you interact with our direct scrap trading portal.

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1. Information We Collect

To facilitate transparent, secure, and geographical proximity-based scrap listings, we collect several categories of information, including:

• Personal Identity: Full Name, mobile telephone number, and email address collected during authentication.
• Corporate Documentation: Company GST certificates, MSME verification details, and yard licensing credentials provided for verified seller badges.
• Proximity Geolocation: Approximate geographical coordinates to rank and sort local listings within the buyer's vicinity.
• Scrap Advertisements: Photographs, weights, material descriptions, and pricing uploaded by active sellers.

2. How We Utilize Your Information

We restrict our information processing to core business operations, including:

• Verifying listing authenticity to prevent fraudulent listings or scrap broker exploitation.
• Displaying geographic proximity listings to minimize shipping costs and carbon emissions.
• Delivering real-time push alerts regarding scrap bids, inquiry updates, or circular market news.
• Fostering direct, peer-to-peer communication through our in-app customer contact badges.

3. Data Sharing & Zero-Commission Policy

We strictly enforce a policy against sharing, trading, or selling personal database information to third-party marketing companies. As a zero-commission marketplace, we do not require or collect online payments, financial pins, or credit card details inside the application. All negotiations and commercial exchanges happen directly between verified parties outside of ScrapXtrade.

4. Security Measures & Encryption

We implement industry-standard Secure Socket Layer (SSL) encryption protocol, firewalled database infrastructure, and robust token-based customer authentication. Despite these robust systems, we advise traders to safeguard account passwords and utilize direct bank transactions for payments rather than sending sensitive card photographs.

5. Data Deletion Requests

You retain absolute control over your digital footprint. Under GDPR and global privacy rights, you can request full, permanent deletion of your profile, verified document uploads, and scrap posts at any time by contacting our helpline support at support@scrapdex.com.