GLOBAL COMPLIANCE

GDPR & Data Protection Policy | ScrapXtrade

Your rights as a European Union or international user under GDPR and India's DPDP Act.

GDPR Compliance Information

Although ScrapXtrade primary business caters to regional green trading, we adhere to the highest global privacy standards. For users navigating our platform from the European Union (EU), we comply strictly with the General Data Protection Regulation (GDPR) guidelines regarding personal data processing.

1. Principles of Data Processing

We collect and process your personal data under the following core principles:

  • Lawfulness, Fairness, & Transparency: Data is collected only for clear scrap-listing purposes.
  • Purpose Limitation: We gather contact and geographic data strictly to map sellers and buyers.
  • Data Minimization: We do not request extraneous financial, personal, or demographic details.
  • Accuracy & Security: Users can update outdated details, and accounts are protected by secured token hashes.

2. Your Seven Core GDPR Rights

As an ScrapXtrade user, you hold complete autonomy over your personal details:

  • Right of Access: You can request full copies of all personal identity and listing logs linked to your email.
  • Right to Rectification: You can instantly edit and correct incomplete mobile numbers or addresses inside the dashboard.
  • Right to Erasure (To Be Forgotten): You can request complete, permanent deletion of your profile, MSME uploads, and scrap posts.
  • Right to Data Portability: Request your historical data formatted in readable JSON configurations.
  • Right to Object: You can opt-out of automatic location fetching or platform notification triggers.
  • Right to Restrict Processing: Ask us to temporarily pause listing displays while you audit profile changes.
  • Right to lodge a complaint: File formal grievances with local EU data protection authorities.

3. Data Controller Contact

For all GDPR-related inquiries, access requests, or deletion protocols, contact our designated Data Protection Officer (DPO) at support@scrapdex.com. All verified requests will be addressed within 30 days without any cost to the user.

GDPR & International Data Protection Policy

ScrapXtrade is committed to respecting the privacy and data rights of all users, including those in the European Union and other international jurisdictions with strong data protection laws.

Your Rights Under GDPR

If you are an EU resident, you have the following rights under the General Data Protection Regulation:

  • Right to Access: You can request a copy of all personal data we hold about you.
  • Right to Rectification: You can request correction of any inaccurate or incomplete data.
  • Right to Erasure: You can request permanent deletion of your personal data ("right to be forgotten").
  • Right to Portability: You can request your data in a structured, machine-readable format.
  • Right to Object: You can object to how we process your data for marketing purposes.
  • Right to Restrict Processing: You can request that we limit the processing of your data in certain circumstances.

How We Handle GDPR Requests

Submit your GDPR data request to support@scrapdex.com with the subject "GDPR Request". We will respond within 30 days as required by regulation.

Data Transfers Outside the EU

As ScrapXtrade is headquartered in India, user data may be processed outside the EU. We ensure that all such transfers comply with GDPR Standard Contractual Clauses (SCCs).

For Indian Users – DPDP Act 2023

Indian users are protected by India's Digital Personal Data Protection Act 2023, which provides similar rights to access, correct, and delete personal data.

Frequently Asked Questions

Is ScrapXtrade GDPR compliant?

Yes. ScrapXtrade complies with the EU General Data Protection Regulation (GDPR) for all European users and India's DPDP Act 2023 for domestic users.
Email support@scrapdex.com with the subject "GDPR Request" specifying which right you wish to exercise. We will respond within 30 days.
Yes. You can contact our Data Protection Officer at support@scrapdex.com for any privacy-related concerns.
Yes. All international data transfers comply with GDPR Standard Contractual Clauses (SCCs) to ensure your data is protected regardless of where it is processed.
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