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Frequently Asked Questions | ScrapXtrade Global Scrap Marketplace

Find instant answers to the most common questions about trading on ScrapXtrade.

ScrapXtrade Knowledge Base

GENERAL & REGISTRATION

ScrapXtrade is India's leading green digital marketplace that connects direct scrap sellers (such as manufacturing factories, retail outlets, and residential collectors) with verified circular recycling yards and smelters. Sellers upload scrap details, images, and locations. Buyers scan local listings, communicate directly, and complete the deal commission-free.

To register, click on the "Register" button in the navigation header. Select "Scrap Recycler / Yard Owner", fill in your contact information, verify your mobile number via OTP, and enter your business address. You can immediately start browsing local scrap listings nearby.

TRADING & COMMISSIONS

Absolutely not! We believe in transparent, direct green trade. ScrapXtrade has zero brokerage, zero commissions, and zero transaction fees. Buyers and sellers transact directly outside the platform. Our mission is to strengthen MSME margins and support the circular economy.

Buyers and sellers can communicate directly through the verified contact numbers listed on each scrap post. We support single-click calling and direct chat to make coordination fast and seamless.

MATERIALS & CATEGORIES

We support five primary industrial categories:
- Metal Scrap: Copper wires, structural steel, aluminium sheets, alloy blocks.
- Electronic Waste: Processor chips, gold motherboards, computer circuits, servers.
- Battery Scrap: Heavy lead-acid car batteries, lithium-ion industrial arrays.
- Paper Scrap: OCC Grade 11 cardboard bales, kraft paper rolls.
- Plastic Scrap: PET bottles, HDPE industrial sheets, polypropylene blocks.

No. ScrapXtrade does not permit the listing of unauthorized toxic or hazardous chemicals. All battery and electronic waste recyclers must hold valid State Pollution Control Board (SPCB) permits to trade industrial battery scrap.

TRUST & VERIFICATION

We verify user identity using multi-layered mobile verification. Additionally, registered businesses can submit corporate GST details or MSME numbers to earn the premium green "Verified Trader" badge. This minimizes security risks and increases trust across the network.

We highly recommend all traders to adhere to standard safety and transaction guidelines:
1. Always inspect the scrap materials physically at the seller's warehouse before completing payments.
2. Verify the quality weight using calibrated weighbridge scales.
3. Transact using secure bank accounts or RTGS methods rather than untraceable cash.

Frequently Asked Questions About Global B2B Scrap Trading

Find fast, authoritative answers to common queries about trading ferrous metals, non-ferrous scrap, plastic waste, e-waste, and paper scrap on ScrapXtrade. Have additional questions? Contact our support team at support@scrapdex.com.

General Platform Questions

Learn how ScrapXtrade operates as a zero-commission direct peer-to-peer (P2P) scrap trading marketplace connecting verified buyers, recyclers, scrap yards, and exporters worldwide.

Business Verification & Account Safety

Discover our strict KYC verification standards, GST & trade license validation, and how we protect buyers and sellers from fraudulent listings.

Listing & Procurement Workflows

Understand how to post scrap buy/sell offers, set pricing based on LME spot rates, negotiate delivery terms (FOB/CIF), and contact verified traders via phone or WhatsApp.

Frequently Asked Questions

How do I register on ScrapXtrade?

Click the "Register" button, enter your mobile number, verify it with an OTP, and complete your business profile to get started.
Business verification is required to post Buy or Sell listings. It helps build trust in our global trading network and ensures all contacts are genuine.
After completing business verification, go to "Manage Posts" > "Add New Post". Fill in material details, quantity, price, and location, then submit for review.
Yes. Go to "Manage Posts" in your dashboard to edit, deactivate, or delete any of your existing listings at any time.
ScrapXtrade offers premium features, sponsored listings, and promotional packages for businesses that want enhanced visibility. Basic posting and browsing remain completely free.
Try multiple contact methods (phone and WhatsApp). If you suspect fraud, report the listing using the platform's report feature or email us at support@scrapdex.com.
Yes, ScrapXtrade is available globally. We support traders from 100+ countries. The platform is available in English, with support for international phone numbers.
Click "Forgot Password" on the login page, enter your registered mobile number or email, and follow the OTP verification steps to reset your password.
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