Can I visit the ScrapXtrade office in person?

Yes, our office is located at A-201, Green Tech Elegance, Rajkot, Gujarat, India. We recommend calling ahead to schedule a visit.

Contact ScrapXtrade Support Team

Our dedicated client success team is ready to assist you with any query, 6 days a week.

ScrapXtrade Support Hub

Our dedicated client success managers are ready to support your scrap listing or buyer account verification requirements.

Support HQ Location

Nakshatra 8, 406, Sadhu Vasvani Rd, opp. Sun City Apartment, Indian Park, Rajkot, Gujarat 360005

Direct Helpline

+91 9104143448

Monday to Saturday: 10:00 AM to 7:00 PM

Email Correspondence

support@scrapxtrade.com

General inquiries & dispute resolution

Send Us a Message

Complete the form below and our customer response desk will reach out within 2 hours.

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Get in Touch with ScrapXtrade

Have a question about listing scrap, verifying your business account, or exploring a partnership? Our dedicated Client Success Team is here to help you every step of the way.

Ways to Reach Us

Phone / WhatsApp: +91 85114 76616 (Monday–Saturday, 9:00 AM – 7:00 PM IST)

Email: support@scrapdex.com (Response within 2 business hours)

Address: A-201, Green Tech Elegance, Opp. Eco Showroom, Rajkot, Gujarat – 360022, India

What Can We Help You With?

Creating or editing your scrap Buy/Sell post

Business profile verification assistance

Reporting suspicious listings or fraudulent activity

Partnership and advertising enquiries

Technical support and platform assistance

Bulk or enterprise account setup

Support for International Traders

If you are an international buyer or seller outside India, you can reach our global support team via email at support@scrapdex.com. We respond in English and support traders across all time zones.

How quickly does the ScrapXtrade support team respond?

Our support team typically responds to email inquiries within 2 business hours. Phone and WhatsApp queries are addressed during business hours (Monday–Saturday, 9 AM to 7 PM IST).

Can international traders contact ScrapXtrade support?

Yes, international traders can reach us via email at support@scrapdex.com. We support traders from all countries and respond in English.

How do I report a fraudulent listing on ScrapXtrade?

You can report any suspicious post or user directly through the platform's reporting feature, or contact our support team at support@scrapdex.com for immediate assistance.

Does ScrapXtrade offer partnership or white-label solutions?

Yes, we offer partnership and enterprise solutions. Please contact our team at support@scrapdex.com with the subject "Partnership Inquiry" for details.